July Cover Story: Quick fixes

Pressroom The press technician’s logbook was written in the spare style favored by Dragnet’s Joe Friday: “A customer out West had a press go down at 6 p.m. I logged into the press from home and identified the problem. I got the press running again and continued to monitor it until I went to bed. “The next day I logged into the press. The problem occurred again at 12 p.m. This time I had a diagnostic program running and called the customer before he called me. I identified the defective part and ...

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