Going with the flow

Case Study Most people pass by Associates Graphics Services’ (AGS) plant in Wilmington, DE without giving it a second glance. The building’s exterior is nondescript and there’s certainly nothing fancy about the parking lot. But those who venture inside the building will see a pressroom inspired by an automotive assembly line. AGS embraces lean manufacturing, the team-based systematic approach to identifying and eliminating waste that Toyota pioneered more than 50 years ago. The printer launched its lean manufacturing initiative in 1999 when it teamed with Delaware Manufacturing Extension Program (DEMEP) (www.demep.org), a nonprofit organization that helps ...

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